Cancellation and Refunds
Order Cancellation:
- Once the item has been shipped, we cannot cancel the order.
Refunds:
- Refunds are applicable only in the following scenarios:
- - You received a damaged product
- - You received an incorrect item
- To be eligible for a refund, please notify us within 24 hours of delivery with clear images and order details.
Return Process:
- Email us at [email protected] with images and order details.
- Once approved, ship the item back in its original packaging within 7 days.
- Return shipping costs will be borne by the customers.
Refund Timeline:
- After we receive and inspect the return, your refund will be processed within 7–10 business days.